Minutes of Meeting held on Thursday 20th September 2007

Agenda

1. Welcome

2. Confirmation of attendance and apologies for absence.

3. Minutes of the previous meeting

4. Matters arising

5. Chairman/Chief Executive update

6. Season Tickets and match day ticket pricing.

7. The pre -season schedule.

8. Match day experience
a) catering b) stewarding c) atmosphere d) ticketing

9. Nottingham Forest matches - policing and stewarding

10. New Kits

11. Any Other business

12. Next meeting

In attendance

Milan Mandaric Tim Davies
Andrew Neville Chris Tinbergen
Peter Jones Linda Barron
Ellen Bale Andy Gubbins
Chris Gubbins Kevin Bunney
Andy Wilford Alan Digby
Cliff Ginnetta Raj Kumar
Steve Robertshaw Lisa Hunt
Lee Jobber John Greaves
Harj Hir

Apologies

Simon Winfield
Kevin Bourgault

1. Tim Davies welcomed everyone to the meeting and advised that Milan Mandaric would be joining the meeting shortly.

2 Apologies for absence were recorded and John Greaves of DJ Catering was introduced to the meeting.

3. The minutes of the previous meeting were confirmed as a true and
accurate record.

4. In matters arising PJ confirmed that the 2 road shows planned for April and May had taken at place at Thurmaston and Hinckley.

5. Tim Davies updated the committee on a number of items including
the change of Manager and the two matches against Nottingham
Forest.

6. A general discussion took place on ticketing prices.

EB and KB said that prices had been mainly positively received.
LB said she liked the monthly payment scheme.
CT said that the Club would be considering all payment schemes for the 2008/9 season and that fans input is always appreciated.
TD said that it would be beneficial if a small working group was established to consider season tickets and match tickets for 2008/9 season.

7. The pre-season matches and build up were discussed and opinions sought on the future seasons.

AN explained that there had been disruption to the original plans with the match cancelled at Mansfield Town due to poor weather and also the Cheltenham Town fixture being changed from Whaddon Road to a closed door fixture at the Walkers Stadium.
LB and KB thought the Portsmouth match was a success but would have preferred a higher profile club if possible.
TD asked for thoughts on the pre season event involving the Chairman, Manager and players training session. The committee agreed that this had been a success and enjoyed by the fans that attended.

8. The match day experience was discussed.

John Greaves explained that his company D&J Catering had taken over the management of the refreshment kiosks wef the start of the season. A lifelong Foxes fan John advised everyone that he had a wealth of experience in the catering business in Leicestershire and at other major events throughout the country. He said that his aim was to provide a quality product at a competitive price and welcomed feedback from supporters. He stressed that he was aware that speed of service was important and he will deal with any issues personally and in conjunction with PJ.

RK felt there were more positive comments from fans this season.
CG noted that some prices had increased and some had gone down initially but things have settled down and fans accepting the service.
JG said that prices had been rounded to help with his staff giving change.

The committee commented that in general the stewarding was much better and relationships in general were good. CG reported that some fans were smoking in the toilets. PJ explained the Club would investigate this and ask the stewards to look into.

The committee agreed that Lee Jobber was doing an excellent job with the drum helping the atmosphere.
LJ welcomed comments from fans as to how he can assist in raising the spirits and helping the team.
Comments were made on the excellent atmosphere at the Birmingham City match last season which undoubtedly helped the team.

CT explained the ticketing policy with the matches' v Nottingham Forest. He understood that some fans were frustrated that the original arrangements that had been amended after an initial priority scheme announcement. There was a week in which to sell the tickets and although there were some concerns, it was clear that everyone who required a ticket for the original match was able to purchase one.
Ticketing arrangements for the re-match were a lot smoother.

MM gave an overview on the season so far. He explained his reactions in relation to Martin Allen and some of the fans chanting his name at the Nottingham Forest match. He answered all the questions of the committee and advised that a fans open meeting would be held at the Walkers Stadium on Thursday 27th September 2007 commencing at 7pm.

9. Nottingham Forest

LB said that she was very disappointed with the attitude of Nottingham Forest stewards who appeared to pick on vulnerable fans and were not consistent in their approach to seated and standing supporters.

TD agreed that he would speak to the Chief Executive of Nottingham Forest about the concerns.

10. and 11. Any Other Business

LH asked what the Clubs position was on safe standing at the Walkers Stadium. TD explained that LCFC were one of the first Clubs to get involved in this initiative and will continue to do so but in the meantime the Club had to adhere to current safety standards and enforcing current regulations.
He said that LCFC would continue to play a part in ongoing discussions and work together with individuals and groups to explore opportunities.

AG asked if a ramp could be installed in to the memorial garden to help access for disabled supporters. TD said the club would look in to the possibilities.

SR commented on the level of service on the 3rd Floor and asked if the same staff could be allocated on match days. The Club will ensure this is done.

CG asked if there were toilet facilities before fans entered the stadium on match days. TD advised that the Sports Bar could be used.

AN confirmed in a response to CG that fans can watch training at the Training Ground but not 48 hours before a scheduled fixture.

JG asked about the opening time of turnstiles and could it be earlier than 90 minutes before kick off. AN explained that staff would need to be in place earlier and in general there was not the number of fans who wished to enter earlier. It was agreed to consider the opening times before the forthcoming England Under 21 match bearing in mind the expected number of younger fans.

LB said that there were some items out of stock in the Megastore.
It was agreed to put 'Merchandise' on the agenda for the next meeting where issues can be dealt with.

TD agreed that the Sports Bar would be made available to fans leaving the Stadium on Fox Travel for the match v Charlton Athletic. This request was made by EB.

The next meeting will be advised.